Privacy Policy

Last Updated: August 25, 2026

Rising Crown Developers LLP (“Rising Crown”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information when you use the Rising Crown Developers CRM mobile application and related services (collectively, the “App”).

By using our App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Depending on your role and use of the App, we may collect and process the following information:

Account Information

• Name

• Mobile number

• Email address

• Username and login details

• User role, such as Admin, Manager, Agent, Employee, Associate, or Client

• Other information necessary to create and manage your account

Client and Customer Information

The App may store information relating to clients and customers, including:

• Name and contact details

• Address and other relevant information

• Plot, property, booking, or transaction-related information

• Payment and installment-related records

• Documents and information submitted in connection with a property transaction

Employee, Agent and Associate Information

Where applicable, the App may process:

• Name and contact details

• Role and department information

• Associate or referral-related information

• Sales, booking, incentive, commission, and performance-related records

• Other information required for internal CRM operations

Property Information

We may collect and store information related to properties, plots, projects, bookings, payments, installments, and other records required to manage our real estate business and customer relationships.

Documents

Users may upload or access documents through the App where this functionality is made available. Such documents may contain personal or business information relevant to the services provided by Rising Crown Developers LLP.

2. How We Use Your Information

We may use the information collected through the App to:

• Create and manage user accounts

• Provide access to role-based CRM features

• Manage clients, customers, agents, associates, employees, and other authorized users

• Manage property, plot, booking, payment, installment, incentive, and related records

• Provide customer support and respond to enquiries

• Maintain the security and proper functioning of the App

• Verify and manage authorized access

• Improve our services and internal business operations

• Comply with applicable legal, regulatory, accounting, and business requirements

3. Role-Based Access

The App provides different access levels based on a user’s assigned role. Access may be provided to authorized Admins, Managers, Agents, Employees, Associates, and Clients.

Users can only access information and features made available to their authorized role, subject to the permissions configured by Rising Crown Developers LLP.

4. How We Share Information

We do not sell your personal information.

We may share information only when necessary for legitimate business operations, including with:

• Authorized employees and representatives of Rising Crown Developers LLP

• Authorized service providers that help us operate, maintain, or support the App

• Government authorities, regulators, or other parties where required by applicable law

• Other authorized parties when necessary to protect our legal rights, users, property, or services

Information will only be shared as reasonably necessary for the relevant purpose and in accordance with applicable law.

5. Data Security

We take reasonable technical and organizational measures to protect information stored and processed through the App against unauthorized access, loss, misuse, alteration, or disclosure.

Access to CRM information is controlled through user accounts, passwords, role-based permissions, and other security measures implemented for the App.

However, no method of electronic storage or transmission is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

6. Account Credentials and Security

Users are responsible for maintaining the confidentiality of their login credentials and for activities carried out through their accounts.

You must not share your username, password, OTP, or other authentication information with unauthorized persons. If you believe that your account has been accessed without authorization, please contact us promptly.

7. Data Retention

We retain information for as long as reasonably necessary to:

• Provide and operate the App

• Maintain legitimate business and CRM records

• Meet legal, regulatory, tax, accounting, or contractual requirements

• Resolve disputes and enforce our agreements

The retention period may vary depending on the type of information and the purpose for which it is processed.

8. Account and Data Deletion

You may request deletion of your account or personal information, subject to applicable legal, regulatory, accounting, and business record-retention requirements.

To submit a deletion request, please visit our Account & Data Deletion Request page or contact us using the details provided below.

Some information may need to be retained where required or permitted by law, including records necessary for legal, tax, accounting, fraud prevention, dispute resolution, or legitimate business purposes.

9. Third-Party Services

The App may rely on third-party service providers or technology services to support its operation, hosting, communication, authentication, or other functionality.

Where third-party services process information on our behalf, we take reasonable steps to ensure that such processing is carried out for legitimate purposes related to providing and operating our services.

10. Children’s Privacy

Our App is not intended for use by children who are not legally authorized to enter into or participate in the relevant services offered through the App.

We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our App, services, business practices, or legal requirements.

Any updated version will be posted on this page with a revised “Last Updated” date. We encourage users to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Rising Crown Developers LLP

Website: therisingcrown.com
Email: info@therisingcrown.com
Phone: +91 8591977115
Phone: +91 9623621918

For account or data deletion requests, please visit our Account & Data Deletion Request page.